Cancellation Policy for Kashmir Cabs Booking
At Kashmir Cabs Booking, we understand that travel plans may change unexpectedly. While we strive to accommodate our customers’ needs, we have established the following cancellation policy to ensure fairness and transparency in our operations:
Cancellation Charges
- Cancellation Timing: Cancellation charges will be applicable based on the timing of the cancellation relative to the scheduled pickup time.
- Reduction Amount: The reduction amount for cancellations will be calculated based on the distance covered and the number of days used in the booking.
- Distance Covered: The distance covered will be calculated from the point of origin to the farthest point reached during the booking period.
- Days Used: The number of days used will be calculated based on the duration of the booking period, regardless of whether the full duration was utilized.
Cancellation Charges Breakdown
- Cancellation Before Pickup:
- If the cancellation is made more than 24 hours before the scheduled pickup time, a cancellation fee equivalent to 20% of the total booking amount will be charged.
- Cancellation After Pickup:
- If the cancellation is made after the pickup has been initiated, the reduction amount will be calculated based on the distance covered and the number of days used.
- Reduction Amount Calculation:
- The reduction amount will be determined by deducting the charges for the distance covered and the days used from the total booking amount.
- Refund Process:
- Any refundable amount resulting from the cancellation will be processed within 7-10 business days from the date of cancellation. Refunds will be issued using the same payment method used for the booking.
Briefly
At Kashmir Cabs, we prioritize transparency and fairness in our operations, including our cancellation policy. We understand that travel plans may change, and we aim to provide clear guidelines regarding cancellations to our valued customers.
Understanding Cancellation Charges
Cancellation charges are applicable based on the timing of the cancellation in relation to the scheduled pickup time. This ensures that cancellations are handled fairly and in consideration of our operational commitments.
Cancellation Before Pickup
If you need to cancel your booking before the scheduled pickup time, you may incur a cancellation fee. This fee is typically calculated as a percentage of the total booking amount and is designed to cover administrative and operational costs associated with processing the cancellation.
Cancellation After Pickup
In the event that you need to cancel your booking after the pickup has been initiated, the cancellation process becomes more complex. Cancellation charges may vary based on factors such as the distance covered and the number of days used during the booking period.
Reduction Amount Calculation
The reduction amount for cancellations after pickup is determined by deducting the charges for the distance covered and the days used from the total booking amount. This calculation ensures that customers are charged appropriately based on the services provided.
Refund Process
If you are eligible for a refund due to a cancellation, the refund amount will be processed within a specified timeframe, typically 7-10 business days from the date of cancellation. Refunds are issued using the original payment method used for the booking to ensure a seamless and transparent refund process.
Contacting Customer Support
For assistance with cancellations or inquiries regarding our cancellation policy, our dedicated customer support team is available 24/7 to provide guidance and clarification. Customers are encouraged to reach out to our customer support representatives for prompt assistance with their cancellation requests.
Thank you for choosing Kashmir Cabs for your transportation needs, and we look forward to serving you with excellence and professionalism on your future journeys.